Privacy Policy
Last updated
What we collect when you visit ChatSiteGuide, why we collect it, and the choices you have.
Who We Are
This Privacy Policy explains how ChatSiteGuide (“we”, “us”, “our”) collects, uses and protects personal data when you visit chatsiteguide.com or contact us.
ChatSiteGuide is based in London, United Kingdom. For the purposes of the UK GDPR and other data protection laws, ChatSiteGuide is the controller of the personal data described here. You can reach us at [email protected].
Information We Collect
Information you give us
- Contact form: your name, email address, the topic you choose and your message.
- User reviews: your name, email address, rating and review text. Your name, rating and review are published on the site; your email address is never published.
- Email: anything you include when you write to [email protected].
Information collected automatically
- Server logs: IP address, browser type, device type, pages visited, referring page and the date and time of each request.
- Cookies and similar technologies: see Cookies below.
We do not ask for, and ask you not to send us, sensitive information such as health data, government ID numbers or payment details.
How We Use Your Information
We use personal data only for the purposes below. Where the law of your country requires a legal basis, the one we rely on is listed next to each purpose.
| Purpose | Data used | Legal basis |
|---|---|---|
| Answer messages you send us | Name, email, topic, message | Legitimate interests |
| Publish and moderate user reviews | Name, email, rating, review text | Consent |
| Run, secure and fix the site | Server logs, device and browser data | Legitimate interests |
| Credit affiliate referrals | Click identifiers, referring page | Legitimate interests |
| Meet legal obligations | Any of the above, where required | Legal obligation |
Cookies
Cookies are small files stored in your browser. We do not use analytics or advertising cookies. Two kinds of cookies may be involved when you use ChatSiteGuide:
- Essential cookies keep the site secure and working. They do not track you across other sites.
- Affiliate cookies may be set by a partner or affiliate network on its own site after you click an outbound link, so that a referral can be credited to us. That partner’s cookie policy applies to them.
You can block or delete cookies in your browser settings. Blocking essential cookies may affect how parts of the site work.
Affiliate Links
Some links on ChatSiteGuide are affiliate links. When you click one, the platform you visit and the affiliate network that manages the link may receive information such as a click identifier, the page you came from and the time of the click. We may earn a small commission if you sign up or buy something, at no extra cost to you.
Once you leave our site, the privacy policy of the platform you visit applies. We do not receive the personal data you give to that platform.
How We Share Information
We do not sell your personal data. We share it only in these cases:
- Service providers that host the site and send email for us, under contracts that limit how they may use the data.
- Affiliate partners, which receive click data when you follow an affiliate link.
- Authorities, when the law requires it or to protect our rights, our users or the public.
- A buyer or successor, if ChatSiteGuide is sold or merged, under the same protections described here.
How Long We Keep Data
- Contact messages: 1 year after we reply, then deleted.
- Published reviews: until you ask us to remove them or we take the review page down.
- Server logs: 1 year, then deleted.
Your Rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you and get a copy of it;
- correct data that is wrong or incomplete;
- ask us to delete your data, including a review you posted;
- object to or restrict how we use your data;
- withdraw consent at any time, without affecting earlier use;
- complain to the Information Commissioner’s Office (ICO) in the UK or to your local data protection authority.
Residents of California and other US states with privacy laws can ask what personal data we collect and ask us to delete it. We do not sell or share personal data for cross-context behavioral advertising.
To use any of these rights, email [email protected]. We reply within 30 days and may ask you to confirm your identity first.
International Transfers
Our service providers may process data outside your country. When personal data is transferred outside the United Kingdom or the European Economic Area, we rely on recognized safeguards such as the UK International Data Transfer Agreement or the European Commission’s Standard Contractual Clauses.
Security
We use encrypted connections (HTTPS), access controls and providers with recognized security practices to protect your data. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Children
ChatSiteGuide reviews services for adults and is not intended for anyone under 18. We do not knowingly collect personal data from minors. If you believe a minor has sent us personal data, contact us and we will delete it.
Third-Party Sites
Our reviews link to video chat platforms and app stores. Those sites have their own privacy policies, and we are not responsible for how they handle your data. Read their policies before you sign up.
Changes to This Policy
We may update this policy when our practices or the law change. The date at the top of the page shows when it was last updated. If a change is significant, we will say so on the site.
Contact Us
For any question about this policy or your personal data, email [email protected] or use the contact form on our About Us page.